Protocol from March 2020 – Aug 31, 2020:
We have implemented changes to our protocols in order to keep our staff and our clients safe during the pandemic. We are minimizing the number of people that enter our facility, so please Call reception when you arrive in the Parking Lot (705) 752-4550 or (705) 491-9933. We thank you for your patience and understanding.
Our small animal hospital is still open on a limited basis to provide ongoing care for our patients. Our hours of operation have been reduced and the number of pets we can see on a daily basis is reduced in order to follow best practices of social distancing and disinfecting. Our waiting room has been re-configured to satisfy social distancing best practices, and we have 4 exam rooms.
We would ask that only 1 person accompany their pet into our facility, and Please CALL when you’re in the Parking Lot before coming in so that we can best welcome you and your pet safely into our clinic. If one of our staff members brings your animal into the clinic, rest assured we will communicate via phone about your pet and any treatment recommendations.
If you are picking up medication or food, PLEASE CALL from the PARKING LOT and we would be happy to deliver your order to the car for you. We can take credit card info over the phone, eTransfers, and remote point-of-sale.
If you are coming to the clinic to pick up medication, food, or an Online Order, please call reception when you arrive in the Parking Lot and we would be happy to bring your order out to the car for you!
Please consider ordering through our WebStore and selecting Home Delivery!
If you have an emergency, please call us at (705) 752-4550. If we aren’t open, our voice mail will tell you which clinic is on call and give you their contact number.